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1. Overview
At SklepTech, we strive to ensure customer satisfaction with our products. If you are not completely satisfied with your purchase, we are here to help.
2. Eligibility for Refunds
To be eligible for a refund, your item must meet the following criteria:
- It must be unused and in the same condition that you received it.
- It must be in the original packaging.
- You must have a receipt or proof of purchase.
3. Time Frame
You have 180 days from the date of delivery to request a refund.
4. Non-Refundable Items
Certain items may be non-refundable, including:
- Gift cards
- Downloadable software products
- Some health and personal care items
5. Refund Process
To initiate a refund, please follow these steps:
- Contact our customer service at [insert contact information] with your order number and reason for the return.
- Once your return is approved, we will provide you with instructions on how to return your item.
6. Return Shipping
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
7. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
8. Changes to This Policy
We may update our Refund Policy from time to time. Any changes will be posted on this page with an updated effective date.
